As with many industries there are differentiators between companies that compete in our business expertise. Foster Financial Group has invested a tremendous amount of capitol and time to ensure that we deliver as much or more than our competition. 

Whereas any company can claim “better” service, Foster Financial Group offers tangible proof. We do more than offer casual lip service. Some examples of this;

Turn Key COBRA administration:   We do not outsource this but rather have purchased COBRA administration software within our firm.  This allows us to produce all necessary notices, enrollment forms, and collect premiums. By performing this function within our office, Foster Financial Group has accepted full accountability for this compliance issue. Additionally we will process employee enrollments, terminations and changes with the carriers.

Dedicated Account Service Team:   Foster Financial Group has developed an account service team dedicated to you and your employees. We guarantee a 24 hour or less turnaround confirming that we have resolved the issue or to give you an estimated time for completion. Our clients will receive a written confirmation on any service issue to eliminate any possible confusion.

Claim Audit Service:   One of the most frustrating issues facing an insured after a large claim is the daunting task of reconciling a provider bill with an insurance company explanation of benefits. Did the insurance company pay the proper amount?  Is the provider billing the correct amount?  Do I truly owe the amount I am being billed? What can I do? Foster Financial Group alleviates these questions and challenges.  We have developed a claim audit service dedicated to assisting participants with large claims. Foster Financial Group insures that proper amounts have been applied to deductible and coinsurance and that providers have adhered to their network contract. Provider bills are compared to insurance company explanation of benefits and follow-up with the carrier or provider is performed to assure that proper claim adjudication has been performed.

While this may seem too good to be true, Foster Financial Group will provide you with client references that will confirm our customer service promise and our speed and accuracy in dealing with service issues.